Remisens Premium Villa Ambasador - Opatija

The staff at the reception were very nice & helpful! The outdoor pool & areas surrounding the pool are large & very nice. The indoor pool/jacuzzi is just inside from the outdoor pool so it easy to go back and forth between them. The beach area is also close to the outdoor pool. There are some nice rock formations just off the hotel which make for some good snorkeling. It is an easy 10 minute walk to the center of Opatija, so it is easy to go out for dinner without driving.

The breakfast does not seem to be 5 star quality. We have stayed at many 4 star hotels in Croatia with better breakfasts. Parking in Opatija is expensive (5 kuna/hour min, even on weekends) so if the hotel doesn't have free parking (like this one), it can add up. We stayed in the Villas and to get there from the hotel (which is the only way) you have to go up and down stairs, which is a pain with a stroller. Same for the beach--the only access from the hotel is with multiple stairs.

Friendly staff, service location and facilities

The hotel is great. Perfect location, friendly staff, very clean and comfortable room. The swimming pool and the views were great as well. Price was also good. But we had a major problem, air conditioning was not working, and it was very hot during the night.

Instead of being in the Villa the hotel decided to upgrade us to the hotel with seaview. Did not like anything about this hotel at hotel. It is an ugly square concrete block full of buses full of tourists.

It's a great hotel on the border of the sea. From the room we had a view on the sea and there were regular concerts at the restaurant. Perfect for romantic stay. Nice smimming pool inside and outside and direct access to the beach.

You will appreciate less if you come with small kids and you will need to climb up and down 20 stairs without any facility.

very helpful staff, sea-view room, quite location, high value breakfast, comfortable parking.

inroom minibar very expensive (water bottle 5 €).

Excellent breakfast, very clean and big swimmingpool.

The free WIFI of the hotel is not reachable in the villa. (or very limited)

Excellent facilities with pools and Wellness Centre, location is fantastic with great views on the Adriatic.

Restaurant was O.K.

We had a very pleasent week here. Staff at the reception was more than friendly , always available to help, reply on any question and really all best word for hotel staff, since they are very professional.The room was very good, has enough space, big balkony's and it is very clean. Food was excellent. I would higly recommend this hotel as a great place to stay and relax..

Excellent location. FAntastic view of the sea from your balcony. Good quality and excellent variety of food. Very spacious room.

Beds were worn out and were extremely uncomfortable to sleep.

EverYthing you need is at The hotel. They have dinner there, aswell as massages ect.

The rooms feel a little outdated. Eg the television is 15 years old.

Location

Some of the reception staff was very arrogant and not very helpful

Deutschsprachiger, überaus freundlicher Empfang, komforttables Zi mit herrlichem Blick aufs Meer, sehr reichhaltiges Frühstücksbuffet, direkter Abgang zur kilometerlangen Uferpromenade, gesicherter Parkplatz ...

Bei gutem Essen, guter Weinauswahl und angenehmer Atmosphäre endlich keine Musikbegleitung bei Tisch, sondern Ruhe. Das Personal ist sehr aufmerksam.

Strafzettel beim Parken, wiewohl nur 20 min Tagesparkzeit überschritten. Parkplätze werden aber von der Stadt verwaltet und kontrolliert.

Tolle Villa mit wunderschönen Blick auf das Meer! Wellnesseinrichtung kann im Hotel mitbenutzt werden! Alles Top!! Whirlpool im Garten, mega grosse Auswahl beim Frühstück und alles sauber!

Rezeptionisten unfreundlich! Haben ausdrücklich gesagt, wir möchten in Kunar mit Visa zahlen, es wurde trotzdem in EUR mit einem schlechten Kurs abgerechnet. Nach Reklamation kam die kurze Antwort: Das ist halt so .. Weiters hatten wir auf der Rechnung Gebühren wie Versicherung und Check In, darauf kam wieder die Antwort: Ist halt so.. Kein Auf Wiedersehen!! Das Hotel ist so schön, es wäre alles perfekt gewesen , aber so eine Verabschiedung geht gar nicht!